Privacy Policy

At SEUNTAIKISAH, accessible at www.untaikisah.com, one of our main priorities is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by SEUNTAIKISAH and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at hello@untaikisah.com

Information We Collect

SEUNTAIKISAH is a WhatsApp Cloud API application that allows you to communicate with your customers and clients through WhatsApp. To provide our service, we need to collect and process some information from you, such as:

Your phone number and account information, which are required to create and manage your account on our app.
Your contacts' phone numbers and names, which are used to send and receive messages on WhatsApp.
Your messages and media files, which are stored on our servers and encrypted with end-to-end encryption.
Your device information, such as device model, operating system, browser type, IP address, and other identifiers, which are used to improve our service and ensure its security and functionality.

How We Use Your Information

We use the information we collect from you for various purposes, such as:

To provide and maintain our service, including to send and receive messages on WhatsApp, to manage your account, and to respond to your queries and requests.
To improve and customize our service, including to analyze user behavior, to provide personalized features and content, and to measure and improve the performance and quality of our service.
To comply with legal obligations, such as to prevent fraud, to enforce our terms and conditions, and to protect the rights and safety of our users and third parties.

How We Share Your Information

We do not sell, rent, or trade your information with any third parties for their own purposes. We may share your information with:

WhatsApp and other Meta Companies, which provide the WhatsApp Cloud API and other services that enable our app to function. You can learn more about how WhatsApp and Meta handle your information in their Privacy Policy.
Our service providers, contractors, and partners, who help us provide and improve our service, such as hosting, storage, analytics, payment, and customer support. We require them to use your information only in accordance with our instructions and privacy policy.
Law enforcement and regulatory authorities, when we are required or permitted by law to do so, such as to comply with a court order, a subpoena, or a legal request.

How We Protect Your Information

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, firewalls, access control, and other security technologies and practices to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

How We Retain Your Information

We retain your information for as long as necessary to provide our service, to comply with our legal obligations, and to resolve any disputes that may arise. When we no longer need your information, we delete it from our servers and systems, or anonymize it so that it cannot be linked back to you.

Your Rights and Choices

You have certain rights and choices regarding your information, such as:

You can access, update, or delete your account information at any time through our app settings or by contacting us at hello@untaikisah.com
You can opt out of receiving promotional emails from us by following the unsubscribe link in the email or by contacting us at hello@untaikisah.com
You can request a copy of your information or ask us to correct, restrict, or delete your information by contacting us at hello@untaikisah.com
You can withdraw your consent to our processing of your information at any time by contacting us at hello@untaikisah.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our service, our practices, or the applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and app, and by sending you an email if you have provided us with your email address. Your continued use of our service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us at:

UNTAI STUDIO
Deltasari Indah AK-11
Waru, Sidoarjo

hello@untaikisah.com